Your privacy matters to us. This page explains exactly what personal data we collect, why we collect it, how it is used, and the rights you hold as a member on our Philippines gaming platform.
When you register and use the color game platform, we collect certain personal information to verify your identity and operate your account. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the account verification process, we may also request a government-issued ID or other supporting documents as required by applicable regulations. When you make deposits or withdrawals, we collect payment-related information such as your GCash or Maya account details, transaction reference numbers, and payment history. We also automatically collect technical data including your IP address, device type, browser information, and session activity logs to maintain platform security and improve your experience.
The personal data we collect is used primarily to create and manage your account, process financial transactions, and verify your eligibility to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies. Transaction data is retained to comply with anti-money laundering obligations and other regulatory requirements applicable to online gaming operators serving members in the Philippines. Technical and usage data helps us detect suspicious activity, prevent fraud, and continuously improve the performance and security of the platform. We may also use aggregated, anonymised data for internal analytics and product development — this data cannot be used to identify you personally.
The color game platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how members navigate the platform, which helps us identify areas for improvement. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where required by applicable law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request the closure of your account, we will process your request promptly while retaining only the data we are legally required to keep.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties, and all staff handling member data are bound by confidentiality obligations. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
As a member based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request the deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team using the details provided on this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. If you believe your data rights have not been respected, you have the right to lodge a complaint with the relevant regulatory authority in the Philippines.
The color game platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine regulations governing online gaming. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete all associated data. If you believe a minor has accessed our platform, please contact our support team immediately so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify members through their registered contact details. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, please visit our FAQ page for further guidance.
A quick overview of the key rights you hold as a color game member in the Philippines.
You can request a copy of the personal data we hold about you at any time. We will provide this information in a clear and accessible format within a reasonable timeframe.
If any of your personal information is inaccurate or out of date, you have the right to request that we update or correct it. Simply contact our support team with the relevant details.
You may request the deletion of your personal data, subject to our legal retention obligations. We will process your request promptly and confirm once the data has been removed.
You can object to certain types of data processing, including processing based on our legitimate interests. We will review your objection and respond in accordance with applicable law.
In certain circumstances, you may request that we limit how we use your personal data while a dispute or review is in progress. We will honour valid restriction requests without undue delay.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We take all such concerns seriously.
Quick answers to what our Philippine members ask most about data and privacy.
Visit our FAQ for more answers, or create a free account and experience a platform built with your security in mind — for players across the Philippines.